Spa Etiquette & Policies

Reservations

Please call 307-734-9777 ext.585. Appointments will be confirmed with a room reservation number or a credit card. Guests are encouraged to book treatments in advance.

Arrival Time

To begin your spa experience in relaxed state, please arrive 15 minutes prior to your treatment time. We regret to inform you that late arrivals will result in abbreviated service. A locker will be provided for your belongings along with a spa robe and slippers.

Valuables

Please do not bring jewelry or other valuables with you into the spa. We are not responsible for loss or damage to any personal items.

Medical Conditions

Upon booking please inform us of any medical conditions or other special needs that require our attention during your visit.

If you have a fever or are feeling unwell please refrain from visiting the spa.

Cancellation Policy

We require notification by 4:00pm the day prior to the scheduled appointment to cancel or re-schedule without penalty. As a courtesy to our service providers, cancelling after 4:00pm will result in a 50% charge of scheduled service. “No Shows” will be charged full treatment price.

Pricing

A 20% service charge will be automatically added to any treatment price. This service charge goes entirely to your service provider and may be adjusted at your discretion. Any retail items will incur a 7% sales tax.

Environment

To keep a peaceful atmosphere in our boutique spa, we ask that you silence your cell phones and refrain from taking any calls while in the spa or locker room area. Guests 16 years of age and older are welcome to enjoy spa services. Separate men and women’s locker are equipped with steam room, lockers and private showers along with four co-ed hot tubs located slope side in the rock garden. Please no ski equipment or ski boots in the spa.

If you have any questions or concerns please contact our spa team. 307-734-9777 ext. 585